Frequently Asked Questions


Q: Is there a minimum order amount?
A: While it depends item by item, the majority of our products do not have a minimum order amount.

Q: What are delivery times for orders?
A: Delivery times will depend on the specific products as well as the amount of customization needed.

Q: What are your hours of operation?
A: Our offices are open Monday thru Friday from 8:00am to 5:00pm with the exception of normal business holidays.

Q: Can I come to your office to see your products?
A: Of course! We have a showroom on the Northwest side of Houston and another store in Midland, Texas with a wide variety of products to look through.

Q: What if I don’t know what size I wear?
A: Any of our stores are great options for figuring out your size. If that is not an option for you, our Customer ServiceInformation To speak with a customer service representative, you can either call us at (800) 749-0947 or email us at info@wayne-ent.com. Representatives are there to help you Monday thru Friday from 8:00 a.m. to 5:00 p.m. CST. department can help you over the phone with a detailed sizing chart.

Q: How do I get a logo set up to be embroidered on an item?
A: You can email us your logo and our in-house digitizing department will convert it to a digitizing file used for embroidery.

Q: What types of files are acceptable for submitting artwork?
A: If you are submitting your artwork for embroidery then a JPG, JPEG, or BMP is perfect. If we are going to be using your logo for printing rather than embroidery, we will need the artwork file in a vector format like Adobe Illustrator, EPS or Corel Draw. If you do not have your artwork in the appropriate format we will be glad to work with you to create the correct format.

Q: What are my shipping options?

A: Fedex is our main shipping provider but we do work with other providers, including same day shipping options. We also offer Will Call at our facilities for immediate pick-up.

Q: Do you ship internationally?
A: Yes! Please speak with our Customer ServiceInformation To speak with a customer service representative, you can either call us at (800) 749-0947 or email us at info@wayne-ent.com. Representatives are there to help you Monday thru Friday from 8:00 a.m. to 5:00 p.m. CST. about your needs.

Q: Do you offer a laundry service?
A: We do not offer laundry services.

Q: Do you rent uniforms?
A: We are a purchase only provider, we do not offer rental services.

Q: Are there other products available not listed on your website?
A: Yes, we have a wide variety of items to choose from. You can visit our Promotions Page for more ideas or contact our Customer ServiceInformation To speak with a member of our customer service, you can call us at (800) 749-0947 or email us at info@wayne-ent.com. Representatives are there to help you Monday thru Friday from 8:00 a.m. to 5:00 p.m. CST. department for assistance.

Q: Do you offer rush services?
A: Rush services are available. Please speak with a Customer Service RepresentativesInformation To speak with a customer service representative, you can either call us at (800) 749-0947 or email us at info@wayne-ent.com. Representatives are there to help you Monday thru Friday from 8:00 a.m. to 5:00 p.m. CST. about your needs and we will do everything we can to meet your deadline.


Is your question not listed? Our Customer Service RepresentativesInformation To speak with a customer service representative, you can either call us at (800) 749-0947 or email us at info@wayne-ent.com. Representatives are there to help you Monday thru Friday from 8:00 a.m. to 5:00 p.m. CST. are thoroughly trained to assist you in all aspects of our business. Please contact us today so we can get you started in the right direction.

Send us a message

Leave Blank

Other ways to reach us

Corporate Hours of operation

  • Monday - Friday

    8:00 am - 5:00 pm CST